Bus Service Consultation on ECC funded bus service 11

Closed 14 Jan 2019

Opened 30 Nov 2018

Feedback updated 27 Feb 2019

We asked

Service 11 operates Monday to Friday with financial support from Essex County Council (ECC). ECC considered amending the Monday – Friday timetable and carried out a public consultation regarding this proposal between 28 November 2018 and 02 January 2019. 

Due to congestion around Severalls Business Park and Colchester North Station in the late afternoon and evening, ECC proposed amending the existing timetable with the aim of improving reliability.

The Proposal 

  • The timings of some the morning journeys to be slightly adjusted
  • Journey times in the evening to be longer and as a result the number of journeys to be reduced to provide more running time.

The consultation therefore put forward the following question: Would you like to see the service revert to its previous route? 

You said

Key conclusions

A high number of responses said they agreed with the changes. 

We did


On the basis of the outcome of the consultation, it was agreed to amend the timetable in accordance with the proposal.

Final Decision

The new timetable will come into operation on Monday 18 March, stakeholders have been informed.

Results updated 27 Feb 2019

Final report



Bus Service Consultation

Consultation on ECC funded bus service 11 Highwoods Circular
Operated by Arriva

November 2018 - January 2019


  • Colchester


  • All residents


  • Public transport