Essex County Council is interested in understanding how residents have used the Essex Coronavirus Action Support Facebook group and whether it has been a helpful source of information and support.
In an age of social distancing we are interested in the effectiveness of using digital platforms to provide advice, support and networks and whether members feel a sense of belonging with their local and digital communities as a result.
This survey of ECAS Group Members will provide valuable insights that will help us improve the way we engage in the future. This survey is part of a range of measures we are taking to gather insights.
The insight found will be synthesised and used to help us understand how we can support our residents during times of crisis and through a digital platform.
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