The Service Provider is required to collect data in relation to its performance against the Key Performance Indicators and the Management Information statements and targets. The Service Provider shall submit a Performance Report to the Council on a quarterly basis in accordance with the LHRL Quarterly Review Process as detailed in paragraph 3 (LHRL Quarterly Review Process) of Part 3 LHRL AND ISSUE OF ISP & PURCHASE ORDERS.
Guidance to assist in the completion of this report can be found in the e-mail containing the link to it.
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