Parents and guardians feedback questionnaire

Closed 1 Apr 2022

Opened 5 Sep 2019


Listening is important to us.  By filling in this form and telling us what you think we can make sure that you and your children are well supported by your social workers.  This short survey is an opportunity for you to have your say about your involvement with children’s social care services. It will help us ensure we are meeting your child’s needs.

Your feedback will be kept safe. Your feedback will be shared with your social work team manager and form part of your social care record. It you tell us that you or your child is unsafe or in need of help, your social worker may contact you to talk about these things. You do not have to tell us your personal information if you wish to share feedback anonymously.

What happens next

Under the Data Protection Act we have a legal duty to protect any information we collect from you.  This information will only be used for the purposes described above and will not be kept longer than is necessary to do so, paper questionnaires up to 1 year and electronic files up to 5 years. We will not share your personal details with another agency unless we have concerns that you or another individual is at risk of harm.

If you would like to make a complaint, compliment or comment please contact our customer care team by email: or phone: 0800 085 3248


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