Adult Social Care Transport Satisfaction Survey

Closes 1 Aug 2025

Opened 7 May 2025

Overview

Essex County Council is committed to improving the transport that is being used to access day centres. To help make transport better, we need your feedback. Your comments will help us understand what works well and identify areas for improvement.

This survey is for adults who use day centres, their families and carers, and the staff who support them at the day centres. We want to know how the transport service impacts you all, what you think about its safety, length of journey, and overall quality.

Your feedback will help us understand the experiences of everyone involved and how we can make the service better for all.

Throughout the survey, when we refer to support and services, we mean the assistance you receive from your transport provider.

ECC fully comply with information legislation. For full details on how we use personal data, please go to: www.essex.gov.uk/privacy or call 03457 430430.

Why your views matter

What you tell us is important, so please share your honest thoughts. Your feedback will help us improve how we provide Adult Social Care Transport  in the future.

Participation in this survey is voluntary, and you can choose to stop at any time.

Your answers are confidential and will remain anonymous. 

Give us your views

Areas

  • All Areas

Audiences

  • Social and support groups

Interests

  • Not on hub